Fire / EMS

Overview



Fire-EMS is a combination system consisting of a team of very dedicated career and volunteer emergency responders working side by side. Hundreds of men and women staff our sixteen stations throughout the county. Our strength is in the training and preparedness our emergency services team strives to provide.

Our vision is to be a high performance emergency response and mitigation system that meets the current and future needs of the citizens of Hanover County in response to all emergency situations, accidental, natural or manmade.  

Our mission is to provide elite service with compassion for a safer community.


Our Honor Code:
I will not lie, cheat, steal, nor tolerate those who do.

Our Department Values:
Pride
The quality or state of being proud of one's own achievements or the achievements of those with whom he or she is closely associated.

Members shall be held to high standards with attention to detail, accuracy, professional appearance, treatment of citizens, customers and coworkers, accountability, growth, willingness to learn and work ethic, and will be expected to behave in a manner that represents a strict adherence to moral and ethical values.

Accountability
An obligation or willingness to accept responsibility or to account for one's actions.

Members shall display self-respect.  They shall treat others as they wish to be treated.  They shall hold great regard for all whom they serve, and protect their dignity by admitting to mistakes, using time wisely, knowing their position, apologizing when necessary and taking ownership by being honest, as well as having strong ethics and character.

Courage
Mental or moral strength to venture, persevere and withstand danger, fear or difficulty.

Members shall hold others accountable, ask questions when appropriate and speak succinctly and with candor.  Members shall take the initiative to stand up for these values, combat complacency and act as strategic advisors.

Teamwork
The combined action of a group of people, especially when effective and efficient.

Members shall help others, be trustworthy and support and embrace the goals of the Department.  They shall be committed to the team and open to accept and give constructive criticism.  While participating in activities as active listeners, members shall make suggestions in a positive manner which will improve the team.

Sparky NNO 2019