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1. What is the mailing address for inmates?

All personal mail to inmates can be sent to:

Pamunkey Regional Jail VA
Full name and jacket number
P.O. Box 247
Phoenix, MD 21131

Example:
Pamunkey Regional Jail VA
John Smith #50744
P.O. Box 247
Phoenix, MD 21131

Please ensure that your full name and physical address is supplied in the top left corner of the envelope.

Do not send legal mail to this address, only personal correspondence. Please note: the contents will be scanned, screened, and electronically delivered to the inmate. 

2. Where is the jail located?

The Pamunkey Regional Jail is located at:
7240 Courtland Farm Road
Hanover, VA 23069

View a map.

3. How do I visit an inmate?

See our visit an inmate page.

4. Who operates the jail commissary?

Oasis Commissary Services operates the jail commissary. They may be contacted at 804-365-6400, ext. 3102.

5. How can I order commissary for an inmate?

You can visit Oasis Commissary at https://pamunkey.jailcanteen.com/ to order commissary items for inmates.

6. How can I put money in an inmate’s account?

Cash and credit/debit cards are accepted by:

• Using the lobby kiosk
• Advance Pay: 800-483-8314
• Commissary Phone: 888-988-4768
• Visiting www.connectnetwork.com

A service fee will apply for all cash and credit/debit card transactions.

7. How can I get a message to an inmate?

Jail staff does not pass messages to inmates except under the following circumstances:
- Death, serious injury, or hospitalization of a relative
- Birth (where the inmate is the father)

Such messages will be given to the shift supervisor who will verify them through the chaplain prior to delivery. You may contact the shift supervisor at 804-537-6400, ext. 3014.

8. How can I write to an inmate at the Pamunkey Regional Jail?

All inmate personal mail from family and friends such as letters and pictures will be digitally delivered to the inmate via the tablet.  Please send all personal mail to the address below:

Pamunkey Regional Jail VA
Inmate Name, Inmate Booking Number
P.O. Box 247
Phoenix, Maryland 21131

Example:
Pamunkey Regional Jail VA
John Smith #34700
P.O. Box 247
Phoenix, Maryland 21131

The sender's full name and physical address must have clearly written on the top left corner of the envelope.

Legal mail, packages, and parcels should still continue to be mailed to the facility at the address below:

Inmate Full Name
C/O Pamunkey Regional Jail
P.O. Box 485
Hanover, VA  23069

Until further notice, no more outside books or publications will be accepted in the facility for inmates.

Incoming mail is received Monday through Friday (except holidays). A staff member will deliver incoming mail within 24 hours after receipt.

All incoming mail is scanned to ensure that no contraband enters the facility including:

• Blank envelopes and/or stamps
• Cash or personal checks
• Cigarettes/lighters/matches
• Inappropriate photos
• Prescription or illegal drugs

9. How can I set up or add money to an inmate’s telephone account?

Inmates may place telephone calls in one of two ways:
- By placing a collect call. No account is needed, though restrictions may apply, and the recipient's phone may need to be set up to receive such calls.
- A prepay account may be set up or recharged to place calls by calling 866-230-7761, 800-483-8314 or via Connect Network. In addition, the inmate may recharge their account from their commissary funds.

Connect Network Website

10. Is this a private jail? Are you a division of the Hanover Sheriff’s Office?

No, the jail is a local government facility operated separately from the Sheriff’s Office.

11. I am interested in becoming a jail officer. How and where do I apply?

Applications are accepted only during active hiring periods. Please note that we no longer accept paper applications. Please review the Hanover County Jobs website to apply for current vacancies.

For a listing of all current county vacancies, visit Hanover County’s job site.

12. What are the jail visitation rules?

Download this PDF for help: Video Visit Instructions